Facts you should know
  We work with all insurance companies on many types of claims. Most insurance companies would have you believe that you have to have your car fixed at a certain collision repair shop. This is not the case. You the customer have the right to have your car fixed where you want. You have certain rights and obligations you should be aware of. Review your insurance policy today to understand what rights you have.
   
 
If an agreement cannot be reached between your insurance company and the repair shop, most policy have a "Appraisal Clause" whereby an independent appraiser can be called in to help resolve the matter.
 
You are not required by law to get more than one estimate.
 
You may have the shop of your choice make all the repairs necessary. You are not required to use a shop selected by a claims adjuster. However, you are required by your policy to allow your insurance company a resonable amount of time to inspect the damages prior to repairing them.
 
Only you, the owner, can authorize repairs on your vehicle.
 
Repair estimates will vary. A lower estimate may not include necessary things such as front or rear wheel alignments, re-aiming your headlams, etc. It's your car, make sure it's repaired to your satisfaction.
 
You are not required by law to get more than one estimate.
Sign release only when the repairs have been completed to your satisfaction
 
The vehicle is being repaired for YOU, the owner. You will be required to pay for the repairs upon completion. To avoid delays, it will be up to you to secure payment from your insurance company along with any necessary endorsements from lienholders.
 
Our shop stands ready to assist you in any of these matters. We will work closely with you to minimize your incovenience and maximize your satisfaction. This we pladge to you.