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Facts
you should know |
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We work with all
insurance companies on many types of claims. Most insurance companies would
have you believe that you have to have your car fixed at a certain collision
repair shop. This is not the case. You the customer have the right to have
your car fixed where you want. You have certain rights and obligations you
should be aware of. Review your insurance policy today to understand what
rights you have. |
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If
an agreement cannot be reached between your insurance company and
the repair shop, most policy have a "Appraisal Clause" whereby
an independent appraiser can be called in to help resolve the matter. |
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You
are not required by law to get more than one estimate. |
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You
may have the shop of your choice make all the repairs necessary. You
are not required to use a shop selected by a claims adjuster. However,
you are required by your policy to allow your insurance company a
resonable amount of time to inspect the damages prior to repairing
them. |
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Only
you, the owner, can authorize repairs on your vehicle. |
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Repair
estimates will vary. A lower estimate may not include necessary things
such as front or rear wheel alignments, re-aiming your headlams, etc.
It's your car, make sure it's repaired to your satisfaction. |
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You
are not required by law to get more than one estimate. |
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Sign
release only when the repairs have been completed to your satisfaction |
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The
vehicle is being repaired for YOU, the owner. You will be required
to pay for the repairs upon completion. To avoid delays, it will be
up to you to secure payment from your insurance company along with
any necessary endorsements from lienholders. |
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Our
shop stands ready to assist you in any of these matters. We will work
closely with you to minimize your incovenience and maximize your satisfaction.
This we pladge to you. |
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